SHIPPING & DELIVERY INFORMATION

Thank you for shopping with us! Below you will find everything you need to know about how we ship your orders and what to expect during transit.

PROCESSING& DISPATCH TIMES

• Dispatch Time: All orders are processed and shipped within 1–2 working days.
• Working Days: Our shipping team operates Monday to SaturdaySa, excluding bank holidays. (Orders place after Friday 4pm and before Saturday 10:30am will be shipped that Saturday by 12pm, so could arrive Monday or lastest Tuesday.
• Notifications: You will receive a confirmation email with tracking details as soon as your order leaves our warehouse or is packed and a tracking number has been provided (this is 1-2 day from placing your order).

We try our best to get your parcel to you as soon as we can and do aim to get it to you the next working day (within 24 hours of paying for you order).

DELIVERY RATES & TIMESCALES (UK ONLY)

• Standard Delivery Royal Mail Tracked 24: Next business day from dispatch. Small Parcel Cost: £5.00/Large Parcel Cost: £7.50
• Royal Mail Special Delivery: Next day by 1pm from dispatch. Cost: £12.50
• ParcelForce: If your item is extra large (an example would be a poster LARGER then 43″ in length if rolled). Cost £15.00
• Free Shipping: Available on all orders over £250.

***Saturday Delivery: If you would like any of the above orders (excluding ParcelForce) to arrive on the 1st Saturday after you place your order or on a specific date (any day of the week except Sunday) if you prefer to be home please contact us within 24hours prior to that day or as soon as you place the order and before 3pm the day before you wish the item to arrive and ask for this service free of charge. Click here.

This service never guarantees your order will arrive on a Saturday. Please see below notes or use ROYAL MAIL SPECIAL NEXT DAY DELIVERY.

Processing time: Please give us 24hours processing time, so place your order and send us a message by 10pm Thursday stating you would like your item to arrive Saturday.

***To have a Royal Mail Tracked 24 parcel delivered on a Saturday, you must post it on Friday before your local post office or collection service’s last recommended cut-off time. Royal Mail Tracked 24 aims for next-working-day delivery, which includes Saturdays, but it is not strictly guaranteed. 

If you want to ensure your item arrive on Saturday please use ROYAL MAIL SPECIAL NEXT DAY DELIVERY as a Saturday is a Guarantee. (Either way add a note to your order that you wish to have it delivered on Saturday.

ROYAL MAIL DELIVERY INFORMATION

Missed Your Royal Mail Delivery?

If you aren’t home when Royal Mail tries to deliver your order, don’t worry! Here is what will happen next:

• Automatic Second Attempt: Royal Mail will automatically try to redeliver your parcel on the next working day (Monday to Saturday).
• Check for a Red Card: The postie will leave a red “Something for you” card in your letterbox.
• Change the Date or Location: If you know you won’t be home for the second attempt, you can use the tracking number or red card to book a free, specific redelivery day, or redirect it to a neighbour or local Post Office.
• Holding Period: If both attempts are missed, your parcel will be held at your local Delivery Office for 18 days before being returned to us.
• Need to change your delivery or track your order? Visit the official Royal Mail Redelivery Page https://www.royalmail.com/receiving-mail/redelivery or use your tracking link in your email to manage your parcel: or click here

INTERNATIONAL DELIVERY

Shipping Rates & Delivery Estimates

• • We offer the following shipping methods for international orders:
    
    • • Europe shipping: 3-5 business days
      • International Shipping: 5-7 business days

  • Delivery delays can occasionally occur due to customs processing or carrier issues and unable to be responsible for this or have and control over this.

Shipment Confirmation & Order Tracking

• • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
    

Customs, Duties, and Taxes (Please see below : International Shipping FAQs)

• To save you money, we do not use automated price estimates. Global customs duties, local VAT, and package dimensions scale dynamically based on your country.
• Instead, we manually calculate your exact shipping and customs fees for every order directly through Royal Mail’s secure business system. This guarantees you pay the lowest possible rate and ensures your package arrives at your doorstep with absolutely zero surprise fees on arrival.

Damages & Lost Packages

• • [Insert Company Name] is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim

International Shipping FAQs

• Yes! We ship our premium posters worldwide from the UK using Royal Mail International Tracked services.

• To save you money, we do not use automated price estimates. Global customs duties, local VAT, and package dimensions scale dynamically based on your country.
• Instead, we manually calculate your exact shipping and customs fees for every order directly through Royal Mail’s secure business system. This guarantees you pay the lowest possible rate and ensures your package arrives at your doorstep with absolutely zero surprise fees on arrival.

1. Secure Your Items: At checkout, enter your international delivery address. You will pay for the product cost only right away to secure your poster.
2. Receive Your Quote: Within 24 hours, we will check your package details with Royal Mail and calculate the exact postage and pre-paid customs fee.
3. Pay Your Shipping Invoice: We will email you a secure, direct payment link via Stripe, WooPayments, or PayPal for the exact shipping total.
4. Dispatch & Tracking: As soon as the separate shipping invoice is paid, we print your tracking label, dispatch your poster tube, and email your tracking number straight over to you.

Can I get an Internatinal Shipping Quote before I pay for my item/s.

Yes, please use our contact page here and selct Internatinal Shipping Quote, we will reply with a quote within 24 hours

Can I cancel my order if I have already paid if I am waiting for an INternational Shipping Quote which turns out not to be what I expected?

Yes, if you receive a International shipping quote after you paid for your items, and you have change your mind, pleas elet us know and we will cancel your item and issue a full refund.

• Shipping Quotes: Sent via email within 24 hours of your initial order.

Need help! Contact us here